Owen, F. A., Pappalardo, S. J. and Sale, C. A. (2007) “Organizational Citizenship Behaviour: Proposal for a New Dimension in Counsellor Education”, Canadian Journal of Counselling and Psychotherapy, 34(2). Available at: https://jhistsex.org/index.php/rcc/article/view/58641 (Accessed: 27 December 2025).